Your IT Partner turns 30 years old. We would like to thanks our faithful customers !
Read some of our customers testimonials and discover what Megabyte can do for you.
Amart is a building and renovation company active on the Belgium market and especially in the Brussels area. They are specialized in high level building projects that vary between 5 and 20 million euro.
Bernard Palange, General Director : “We started working with Megabyte about twenty years ago. Amart did not possess the necessary IT infrastructure and we decided to look for an external company that could implement everything (computers, servers, etc.). After an extensive market survey we chose Megabyte. They are very proactive and the history of Megabyte is a little bit like ours”.
A similar history ?
“Megabyte is – similarly to Amart – a family-run business with private shareholders. We have a similar business acumen but we also get along on a personal level. Our contact persons are still the same after twenty years of collaboration !” explains Bernard Palange.
What do you appreciate about Megabyte ?
“I especially like our mutual relations. Megabyte knows our company and therefore also our needs. This is the best basis to build a partnership. They always evolve with us and are ready with good advice. This is very important for us”, clarifies Bernard Palange.
Arickx, a fiduciary that was founded 20 years ago. Arickx has been working with Megabyte since the very beginning to provide hardware, software and IT support.
What is Megabyte’s main strength when dealing with fiduciaries ? Its reactivity.
Christian Arickx remembers : «During an upgrade on my new servers I encountered a critical problem with the controllers. I was impressed how quickly Megabyte reacted. They did everything to restore my complete architecture. I am not sure that everybody would have reacted in the same way …».
The manager of the fiduciary continues : «Megabyte is not obsessed by profit : they listen to their customer’s wishes, analyze their needs and do not hesitate to offer alternative solutions that maybe the customer does not know about. Megabyte has responded perfectly to the needs of a fiduciary of our size». Christian Arickx feels that Megabyte’s stability is self-evident.
Jean-François Calloud manages 4 Ixina stores in Brussels, Liège and Namur. These were the first Ixina shops to have been computerized with Megabyte’s help.
Mr. Calloud and Megabyte have been collaborating for more than 30 years on different projects : developing various software (accounting, sales and stock management, digitalizing invoices …), installing Internet in the shops, managing the hardware, etc.
«10,000 things to simplify our work !» says Mister Calloud with a smile. He adds: «Megabyte keeps me informed about new developments that might be interesting for my business».
The manager of 4 Ixina franchises also explains : «One Saturday, traditionally a busy day for us, I experienced a problem with my server. Megabyte immediately came to the rescue. Customer service is something they take very seriously».
The European Chemical Industry Council (CEFIC) represents the interest of the chemical industry (29,000 companies) at the EU institutions. Between 160 and 180 discussion groups are held around specific topics (plastic, endocrine substances, …) or transversal topics (air and water pollution, waste, …).
20 years ago Megabyte and CEFIC started working together. The main projects center around classic IT infrastructure, IP telephony and virtualization.
«Information technology is mainly a cause for concerns … but with Megabyte all is well that ends well, and I consider myself very critical and demanding !» says Gilles Cuvellier, Information Systems Manager at CEFIC. He continues : «Over the years we have done a lot of work with Megabyte : the renovation and startup of our IT infrastructure with servers, networks and IP telephony that perfectly meet our needs».
Gilles Cuvellier comments: «Notwithstanding some shortcomings, Megabyte’s biggest asset is their will to find solutions. Megabyte always decides in the best interest for the customer, even if it is strictly speaking not their responsibility. One example: In 2006 we were waiting for telephones that were supposed to arrive by boat from Asia. The delivery timing was not respected by the manufacturer. Megabyte however intervened on several levels to find solutions and together we monitored the shipment and the timing !».
Gilles Cuvellier concludes: «I value our relationship immensely : we always have open and professional discussions and collaborations. Megabyte supplies a quality of service that I appreciate enormously».
Clear Channel Belgium is a leading player on the “out-of-home” communication market. Their slogan ‘Where brands meet people’ embraces their ability to connect brands with people in their daily life.
Frédéric Monfort, Innovation Project Manager at Clear Channel Belgium, explains : “Megabyte offers its customers a large range of solutions. But for us they possess two fundamental characteristics that are important for us : reliability and flexibility. Our cooperation is based on these two pillars, and are the reason why our partnership is getting stronger, year after year”.
“Nowadays more than 50% of our IT services are outsourced to Megabyte and we are very satisfied. Currently we are focused on the digitalization of “Out-of-Home”. In the last 30 years Megabyte has proved that they can adapt and that they have a nose for technology. That is why I am convinced that they will play an important role in this particular transformation”.
Daniel Fain & C° handles the import and export of almost 70,000 tons of paper and cardboard for the graphical and packaging industry. The manufactures are scattered all over the world : Brazil, China and several European countries.
Daniel Fain, Managing Director, explains: «We are very happy with Megabyte and their service, reliability and advice. Our collaboration goes back to more than 30 years. We first learned about them when they developed software for our activities. Later they took over the general IT services within our company. They provide us with daily assistance and they are the ideal point of contact for solving our problems. Once a month Michael, a loyal employee of Megabyte, comes and checks our installations. He is very professional and passionate about his work. We feel very safe».
A small anecdote : Daniel FAIN & C° has experienced one scary moment: «In 2009 our offices got completely flooded. We are located on the borders of the Genval Lake. There was 1.80 meters of water in our cellars. Our complete IT system was submerged. Even the backups – which were stored in a fireproof safe – were damaged. I really thought that was the end of our company ! Within 72 hours Megabyte managed to reboot the system and recover all data. You can imagine how pleased I was !».
“Les Villas de Ganshoren” is a real estate company that since 1920 has been based in the social housing of Ganshoren. Serge Colin, Financial Director and Assistant-Manager, explains: “Our company has in total 36 full-time employees (workers, supervisors, etc.). 14 employees use IT services on a daily basis”.
How did you start working together with Megabyte ?
“It all started in 2002”, Mr. Colin continues : “We were looking for IT software innovations. We contacted Megabyte but in the end we did not use their services for this particular project. Afterwards Megabyte became our main partner for the development of our IT network (servers, computers, etc.). We needed a more professional infrastructure and Megabyte helped us take a giant step forward regarding IT management. They understood our needs when it came to network integration and security. Since then our cooperation has been steadily growing : in May 2015 Megabyte helped us with the transition to a new telephony software system”.
What do you appreciate about working together with Megabyte ?
Serge Colin explains: “We appreciate their excellent service, their good advice and their friendly ear. With Megabyte we always enjoy the personal connection and the solutions that fit our needs”.
Skytanking is an international company based in Zaventem. They offer aviation fuel handling services to airlines. Megabyte and Skytanking have been working together for more than 12 years now.
Sven Versé, Location Manager at Skytanking, remembers: «In the beginning we only depended on Megabyte for our accountancy software, BOB. Later they started handling our networks and infrastructure». He adds: «We have a 24/7 contract with Megabyte. Since the airport operates around the clock, we need a contact person at any time of the day in case of emergencies. I have many useful contacts at Megabyte».
The Location Manager does not conceal his appreciation: «Megabyte’s main strength is its size : they are not too big and not too small. That allows them to respond quickly». He continues: «When we started Skytanking in 1984, we were only 3. Today we have almost 80 employees. Our small infrastructure has been evolving, and Megabyte has been part of that evolution».
Tegel Concept is specialized in trendy and high-quality tiles. The company has three locations and a 1,300m² warehouse in Overijse and Zaventem. For ten years now they have been working together with Megabyte for all their hardware and software.
“It is crucial that our servers are available 24/7”, says IT Responsible Filip Casaer : “If the system breaks down we have immediately 15 people becoming technically unemployed. All our products can easily be traced in our warehouse via a code in our ERP-system. Without that system it is virtually impossible to locate one pallet of tiles amongst thousands of other pallets. Our telecommunication also depends on those servers. In other words : when the servers are down, the whole company is down”.
“Luckily, Megabyte has some very competent and dynamic technicians who drop by whenever there is a problem. We also receive valuable feedback from the helpdesk who always do their best to help us as quickly as possible”.
The international school «Le Verseau» is located in Bierges (Wavre) and Gosselies. 400 pupils follow lessons at the bilingual school which offers primary and secondary education in English and French.
Mrs. Ginette Scheer, Accountant for the institute, says : «I have been working at Le Verseau for 27 years now, and I have always collaborated with Megabyte. They mainly take care of our accountancy software. They are always there to help us : if we have a problem, they have an answer ready. 15 years ago our hard drives crashed. We did not have a backup. Megabyte painstakingly restored our data».