How to choose / buy the best CRM software ?
Megabyte has been a CRM expert for many years …
CRM can simplify your life and help you save time …
It will make sure you are always informed about your customer’s history, you will be able to call your customers at the right time, you will have all useful information at your fingertips and all customer data is stored in one single database.
Did you know if is possible to quickly find the following information :
- business associations
- invoicing data
- payment history
- contact persons
- customer preferences
- their organisational structure
- customer type : VIP customer,…
All customer documents and emails are located in the same place and can be accessed by your employees at any moment. Don’t forget …
A satisfied customer is an ambassador for your company !
CRM ensures you have access to :
- Customer data
You have access to all customer documents, information and history : contact information, correspondence (quotes, mailings, …), accounting data, payment history, contact persons, customer type, etc.
- Sales opportunities
You can see in the blink of an eye what a customer bought, how much he paid, how long ago, what he almost bought, etc. Closely follow your opportunities, sales and open orders .
The sales cycle is automated and the quotes are visible for all.
You are always informed and up-to-date : sales, results per sales person, business gained and lost, etc.
Keep yourself informed about customers’ questions or complaints.
You can see why and how often a customer has called, and also which solutions have been presented to him.